Privacy Policy

Privacy Policy | Spider X
1. INTRODUCTION

At Spider X, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.

We provide custom digital solutions, including web and mobile apps, deployment, and publishing to platforms like Google Play and the App Store.

We follow all applicable privacy laws, including the General Data Protection Regulation (GDPR).

2. WHO WE ARE

Spider X is a team of developers building user-friendly digital tools. We are the data controller for the information you provide directly to us.

If you use an app we developed for a client, please refer to the client’s privacy policy. In that case, Spider X acts only as a data processor.

2.1 HOW WE COLLECT YOUR DATA

We may collect your data when you:

  • Contact us via website or email
  • Use our services
  • Represent a client or partner
  • Apply for a job

We may also receive your data from your employer or public sources like business directories or social platforms.

2.2 YOUR RIGHTS

You have the right to:

  • Access – See what data we hold
  • Correct – Fix incorrect or incomplete data
  • Delete – Ask us to erase your data (if applicable)
  • Object – Stop certain data uses like marketing
  • Withdraw Consent – Anytime if you previously agreed
  • Data Portability – Receive your data in a usable format

To exercise your rights, contact us using the information below.

2.3 QUESTIONS OR COMPLAINTS?

If you have questions or concerns about your data, contact us at:

– Email: spider.x.software@gmail.com

If you're not satisfied with our response, you may contact your local data protection authority.

3. HOW WE USE YOUR DATA
3.1 IF YOU ARE A CLIENT

We collect:

  • Contact info (name, email, phone, company)
  • Communication history
  • Payment details

We use this data to provide services, manage billing, and stay in touch.

Legal basis: Contract performance and legitimate interest.

We keep your data for up to 10 years after services end.

4. POLICY UPDATES

We may update this policy from time to time. Please check this page for any changes.

Last updated: July 2025