Cafes & Hospitality, E-commerce

Estekana Cafe App - Web Platform for Marketing and Booking

Cafe
Web Application
Table Booking
In short


Challenge
No unified digital platform for menu and price updates.


Solution
Dynamic Menu Page: Full web page with easily updatable menu prices from admin.


Approach
Requirements Analysis: Defined cafe's marketing and operational needs: menu, booking, communication, admin.


Outcome
Enhanced Digital Presence: Professional web platform increased reach and appeal.

50%
more leads
3x
faster
-6 hours
work per agreement

Client Ambition

  • Create an attractive digital cafe presence.
  • Simplify table booking with flexible payments.
  • Provide managers effective booking and menu tools.
  • Enhance customer experience via comprehensive info and easy access.
Co-founder Guillaume Vande Maele explains the lean approach while standing and pointing towards whiteboard

Client Challenge

  • No unified digital platform for menu and price updates.
  • Manual table reservation management was difficult.
  • Needed effective digital marketing for cafe info and location.
  • Lacked comprehensive overview of booking performance.
  • Required diverse payment options for customers.

“التطبيق ده كان خطوة ممتازة لينا في كافيه استكانه! بصراحة، كان عندنا مشكلة في إن الناس تعرف المنيو بتاعتنا أول بأول، والحجوزات كانت بتاخد وقت ومجهود. دلوقتي، العميل بيدخل يشوف كل حاجة بوضوح، ويحجز ترابيزته بسهولة، واحنا كإدارة بنتابع كل حاجة من الداش بورد. فرق كبير في تنظيم الشغل وفي رضا الزباين، شكراً جزيلاً! .”

M. Ahmed Rezq
"Estekana" Cafe
Back view clients looking at product design, web application

Solution

  • Dynamic Menu Page: Full web page with easily updatable menu prices from admin.
  • Comprehensive Information Hub: Dedicated page with cafe info, map, contacts, and social media.
  • Flexible Table Booking System: Easy form for date, day, time selection, with online/on-site payment.
  • Integrated Admin Dashboard: Managers monitor/confirm bookings, control menu/content, send SMS confirmations.
  • Performance Tracking Charts: Dashboard charts for workflow tracking and data-driven decisions.
50%
more leads
3x
faster
-6 hours
work per agreement

Approach


  1. Requirements Analysis: Defined cafe's marketing and operational needs: menu, booking, communication, admin.
  2. UI/UX Design: Crafted intuitive web interfaces for customers and a practical admin panel.
  3. Front-end Development: Built interactive web app for menu, cafe info, and booking.
  4. Back-end Development: Created system for menu updates, booking processing, customer data, and SMS confirmations.
  5. Payment System Integration: Integrated online payment and on-site options.
  6. Admin Dashboard Development: Built comprehensive dashboard for booking confirmation, menu/content control, and workflow charts.
  7. Maps & Communication Integration: Embedded location map and all contact channels.

Outcome

  • Enhanced Digital Presence: Professional web platform increased reach and appeal.
  • Streamlined Booking Operations: Easier, faster table booking for improved customer experience.
  • Improved Operational Efficiency: Admin dashboard enabled effective booking and menu management.
  • Increased Customer Satisfaction: Easy info access and diverse options boosted satisfaction.
  • Data-Driven Insights: Charts provided deeper performance understanding for strategic decisions.

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we are has a lot of experience in building custom software development for small to medium-sized enterprises in various industries. If you are looking for a development partner who thinks along and has a future-proof mindset, we’d be happy to hear from you!

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Cafes & Hospitality, E-commerce

Estekana Cafe App - Web Platform for Marketing and Booking

Cafe
Web Application
Table Booking
Education Technology (EdTech), Online Learning, Assessment

Ekhtaber Nafsak (Test Yourself) - Kuwaiti Student Assessment Platform

Student Platform
Question Bank
Certificate Generation
Mahmoud
founder SpiderX

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👋 Want to grow your business with tailored digital solutions? Get in touch with Mahmoud to start a conversation about how we can support your goals. With extensive experience in building impactful digital products, Mahmoud is happy to explore your needs and discuss how we can work together to achieve real results.
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